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A note of thanks

The hectic Fall trade show season is over for the RESCUE! team, so now we're back to blogging. Our Customer Service Department shared the following note with me from a customer who had tried our Yellowjacket Trap without any luck this summer. After some probing, our rep determined that the customer had a paper wasp problem -- not a yellowjacket problem -- and therefore needed our W*H*Y Trap for Wasps, Hornets & Yellowjackets instead. So we sent him one! Here's his response, in a letter to us:

Sirs:

Thank you for helping us determine the proper trap for our paper wasps here in Richland. We had originally purchased a trap that was only effective for yellowjackets, and we were very annoyed that we didn't catch a single insect in the first month.

After we received the W*H*Y Trap in July, we began to catch the paper wasps, and over the summer and fall we caught about two dozen wasps. We are impressed by your knowledge of insect behavior and how to attract them.

... Another important feature of your traps is that they are made in the U.S. Please don't ever consider getting them made by foreign labor.

Thanks again for standing behind your products, even when the consumer buys the wrong product; that is excellent service. We will certainly recommend your products.

Sincerely,

Marc & Janet/Richland, WA

October 30, 2009 in Life at Sterling, Testimonials, WHY Trap | Permalink

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Comments

I ordered these WHY traps in Mid Spring 2009 and had the most amazing success with them (from my pov, not the stinging insects pov)

From the very day i placed them around my home, (4 one on each corner) I caught these nasty critters which had been bothering myself (big time gardener) and my family no end. Each trap caught literally dozens and maybe hundreds thru late Fall 2009.

i have reordered this Spring a bit earlier and a lot more than last year.

Using a product that works to make outdoor life so much more pleasureable is very rewarding.

Posted by: howard | Mar 22, 2010 11:13:02 AM

Howard, thank you so much for your comments! We're glad you're happy with the WHY Trap. Happy trapping this spring!

Posted by: Stephanie | Mar 23, 2010 1:42:05 PM

I used your hornet and wasp trap last fall and trapped hundreds.This year I have started using them earlier.I wish you made a carpenter bee trap,as they are a big problem in this area.

Posted by: Harold Coonradt | Apr 19, 2010 9:53:55 PM

thanx for helping the nation

Posted by: waqar ahmad | May 5, 2010 12:39:33 AM

I live in the country and we are overrun with different type's of wasps,bees,yellow jackets and what we call mud dobbers. I am not able to stand on my back-porch without a wasp trying to attack me. So when I found your product a few days ago I was ecstatic! I assembled it per the instructions and laughed at my enemy's. Not only has none went inside, but they won't even go near it! In an area that use to be overrun. Have I done something wrong? Or are the wasp's just more intelligent in southern TN? Very disappointed in your product! I thought you had the solution. could...there be something wrong with my unit? If I had not thrown the box away I would return it!

Posted by: Vickie | May 14, 2010 5:21:55 AM

I purchased a W-H-Y Trap and it has been hanging for almost three days and not one yellow jacket has been trapped. I have so many yellow jackets around my humming bird feeders. The trap is only a few feet away. My opinion of the bright yellow trap is that it's a piece of crap. I waisted my money purchasing it. I would not recommend even to my worse enmmities to purchase one.

Posted by: Lewis Cassady | Jul 8, 2010 5:29:37 PM

I have had the WHY trap in place for two weeks for wasps that have taken over my front deck. I have NOT caught one wasp. I am taking the product back to retrieve my $14.97!

Posted by: marcia | Jul 26, 2010 7:26:13 AM

What is this?! We have TONS of them! They have taken over our yard! This is the average size. There are some that are bigger!

http://www.facebook.com/photo.php?pid=30941429&l=80b87fad4e&id=1054143106

Posted by: Tiffiny | Jul 28, 2010 7:53:51 AM

Simply doesn't work

Posted by: Nitro | Jul 31, 2010 8:40:01 AM

YEP I'M SURE I HEAR THEM LAUGHING AT ME. WELL BACK TO THE STORE IT GOES. HOMEMADE IT IS, THAT'S WHAT I GET FOR BEING LAZY. LOL.

Posted by: NIKKI BELLO | Aug 2, 2010 4:57:14 PM

MAY GOD BLESS YOU!
Since 1980 never had a not, humid summer that breeded large, angry yellow/black paper wasps so frequently AND so aggressive. After 21 stings from a clandestine nest in dormant pampas grass stack, we tried everything $150 could buy. The standout, head & shoulders above the rest, including sprays was your $5 Home Depot Disposable Yellowjacket Trap!!!!! Now if we even get buzzed, we hang one up & watch from a window while it fills up daily, empites the nest (where ever it was). Lowes does not carry this item.

I am posting here because the contact us email form doesn't work - "unable to relay" message.

Posted by: Bo | Aug 11, 2010 2:07:49 PM

Purchased the trap to solve problem of red wasps taking over hummingbird feeder. Placed the trap about 3 feet away from feeder and caught TONS of yellow jackets but zip zero nada red wasps. Unfortunately it is the red wasps that are the problem. Thinking about replacing the attractant with hummingbird nectar and see what happens. Anybody tried doing this? BTW, smearing a little olive oil on the hummingbird feeder has help somewhat in keeping the red wasps at bay.

Posted by: molteni2 | Sep 27, 2010 1:07:00 PM

I found your why trap totally useless. The wasps were taking over my hummingbird feeder so I install the Why trap nearby. No wasps entered. I made a couple of simple traps from water bottles and subsequently caught hundreds of wasps.

It's now been 3 days an still no wasps have entered...a total waste of money!

Posted by: Doug | Nov 20, 2010 8:08:25 AM

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